Securus Technologies has played a major role in modernizing the field of inmate communications and prison technology in the past few years. The company has developed some of the most innovative and ground-breaking inmate communication products that help the prisoners to communicate with their friends and family. The world of inmate communication didn’t see much improvement and innovation in the past couple of decades, even as the world of technology continues to improve and advance at a rapid pace. This is where Securus Technologies comes in as it helped to modernize the incarceration experience and equip the government agencies as well as law enforcement agencies with the latest investigative and database management tools to perform better and safely.
The focus of Securus Technologies has always been on the betterment of the correctional space from the time of its inception, and it continues to make rapid advancement till date. The company announced in a press conference recently that it has invested $600 million in recent years for patent acquisition, patent registration, research, and development. One of the latest services to be launched by the company is video visitation that would help the inmates to meet their relatives and loved ones virtually with the help of gadgets such as tablets and kiosks. It would enhance the communication opportunities by a great margin, and make communication much more cost effective as well for the families of the inmates.
Securus Technologies has always focused on maintaining high standards in the customer service department, and it is for this reason, it recently got the Gold Stevie Award as well. The Gold Stevie Awards are given to honor the corporate excellence in various fields to the competitors from across the globe, and in the category of the customer service training team, Securus Technologies emerged as a clear winner. Securus Technologies has not only proven its worth as a leader in the field of inmate communications but also innovation, research, and development. The company develops one new product on average every week, which showcases the commitment of the company towards the correctional space and its customers.
In a recently released press release online, the company published a series of comments from the law enforcement officials that are taken from the letters law enforcement officials wrote to the company. The letters of appreciation from the officials shows how the services of the firm are helping them do their duty safely and keep miscreants in the society in check. Securus Technologies also invited the potential and existing investors and customers to visit the company’s advanced technology center located in Dallas, TX. The company wants to showcase the progress it has made in the last few years in the correctional sphere to the industry and bring transparency in its business operations to win the trust of its customers and investors.